The Benefits

Provide information

“I need to make finding content easy”

You might want to

Redesign website

Organise your site to make it easier for people to use

Automate content

A conversational interface that provides information

Improve discoverability

Help people to find the right content in the right context

Redesign content

Refresh poorly performing and outdated content

Why our services deliver

Research & Insight

Discover what information your users are trying to find

Scoping & Planning

Coordinate content writing, design, and development

Digital Product Design

Test and improve navigation and discoverability

On Demand

Iteratively test and improve how information is provided

Service Design

Understanding the relationship between both digital and non-digital information

Our approach can include

Understanding your business

Content audit

Reviewing the content you have and establish/discover where gaps and issues might be

Workshop facilitation

Collaborating together to pinpoint problems

Accessibility review

Making it as easy as possible for your customers to find information

Understanding your customer

Content design

Create content based on how people want to consume it

Card sorting

Getting the people using your content help you organise it

Usability testing

See and hear how your customers interact with your content

Start the conversation

A photo of Cameron Spilman

Cam Spilman
0114 360 3604
hello@paper.studio

Email Cam

Don’t worry, we’re not salesy. We want to listen to you. We don’t see you getting in touch as a commitment, it’s just a chat.

What else would you like to achieve?

Generate leads

I need to make it easier for customers to get in touch

Find out more about Generate leads

Improve trust

I need to make my customers happier

Find out more about Improve trust

Increase revenue

I need to make it easier for customers to buy more of what they want

Find out more about Increase revenue

Provide information

I need to make finding content easy

Find out more about Provide information

Reduce costs

I need to make it easier for customers to self serve

Find out more about Reduce costs

Reduce risk

I want to avoid doing things that my customers don’t need

Find out more about Reduce risk