Digital Product Design

Designing better products

What is a Digital Product?

A digital product can be many things:

  • Websites
  • Mobile apps
  • Internet connected products (IoT)
  • User journeys
  • Digital communications

Each product will have a different set of business goals and customer needs.

Understanding your product

How does your new or existing product fit within the broader service?

New ideas

We help you

  • Create the proposition
  • Identify the needs of users
  • Differentiate your product
  • Specify your minimum viable product

Existing products

We help you

  • Understand how people use it and what they need
  • Challenge the purpose of the product
  • Find opportunities to improve the idea
  • Test new ideas to solve existing problems

The process is quick and easy

We have a proven process to achieve this within weeks, saving you time and money.


Understand user needs


Try ideas out quickly


Test ideas with real customers

Repeat as much as you need.

What it does for you

  • Helps you challenge the proposition
  • Gives you control of the direction
  • Insight into your customer’s behaviours and needs
  • Targets your investment towards user needs
  • Avoids wasted development costs
  • Supports you and your stakeholders

Our digital product design service saves time and money and delivers better products.

Hans Cayley, a client of Paper
“Paper really are doing things differently. Their focus on user needs and making sure that you are designing the right thing before embarking on an expensive development process have already proved invaluable.” Hans Cayley Web Team Lead - Westfield Health

Start the conversation

A photo of Cameron Spilman

Cam Spilman
0114 360 3604

Email Cam

Don’t worry, we’re not salesy. We want to listen to you. We don’t see you getting in touch as a commitment, it’s just a chat.

Read our articles about Digital Product Design