Applications are currently closed.

If it interests you, even if you’re not sure about some bits, please apply.

Are you a thinker and a problem solver? We’re a service design team, and believe design thinking and understanding a problem the right way is vitally important. You’ll be working with a research team to meet user needs through design.

Being a Designer at Paper

We’re looking to grow our design capability and need great people who can solve problems and understand needs. Paper is now nearly 3 years old, and our core team of 5 need someone who can support our ambitions and work with our clients to deliver on user needs.

You’ll be expected to be a competent and confident designer who makes good decisions and will be trusted to manage these decisions and ask for help when needed. You’ll be expected to make those design decisions based on evidence from user research.

We’ve not pinned this design role down to a specialism, as we’re interested in all skill levels at this stage. We have a couple of core skills in Service Design and Interaction Design to fulfill and would be interested to hear applications from people who associate with either role.

Core skills of a designer at Paper:

  • Prototyping
  • User focused
  • A good understanding of digital
  • Design decisions based on evidence
  • Strategic thinking
  • A focus on outcomes
  • Communicating information

Nice to have skills:

  • Experience with Agile ways of working
  • Coding skills (whatever level)
  • Leadership, mentoring and guidance
  • Facilitating groups of people

Salary and benefits

Tough one. We’re a new business and we’ll be honest, we can’t (yet) match monetary amounts some larger organisations are offering (Sky, Home Office et al) but we do believe we have a unique proposition and want to grow with you. If you really want to work with us we will push as much as possible to accommodate your salary. We also offer 25 days of holidays.

We also offer flexible working which we are happy to chat about and part/full time employment.

Skill levels

We’re interested in a varied level of experience. If you associated with one of the roles below, let us know.

Associate designer

You might want to train to become a designer, and this role will expect a basic awareness of what design means and how design can help meet user needs. You’ll not be expected to work alone, and will work alongside a team who will support your continuous development.

Junior designer

If you’re a graduate with a design degree and want to start your career at a company like Paper, we’ll help you to develop. You’ll be supported by a team to support your development, and you’ll be expected to be independent, with direction from more senior team members.

Designer

You’ll be expected to be a competent and confident designer who makes good decisions and will be trusted to manage these decisions and ask for help when needed. You’ll be expected to make those design decisions based on evidence from user research.

Senior designer

Senior designers will work with minimal support, and will work with senior stakeholders to set direction while mentoring less senior members of the team. You’ll be expected to champion good practice and influence your team and the design of the service you’re working on.


What’s it like to work at Paper?

We work hard to make Paper a great place to work. We’re an honest and transparent group of people and are guided by our principles. We’re not here to be a bum on a seat, we’re here to make a difference. We’re not “yes people”. We’re realists and we work hard to make things the best they can be.

This is not an easy role, and that’s why it’s a great opportunity. You’ll be joining an experienced team who have crafted this business. We want you to challenge our approach to give us an extra insight into how we run our business.

Diversity and opportunity

We are an equal opportunity employer and diversity is very important to us as a business both in the work we do and the people we work with. We encourage you to get in touch no matter what.